Our process
From walkthrough to a scope you can actually hold us to
Cleaning agreements go wrong when the scope is vague. Ours is written down before anyone starts, in terms both sides can check.
The five stages
- 1
Facility walkthrough
We walk the site with you. We look at the areas involved, their current condition, the floor types, the washroom and amenity count, access points and how the building is used through the day. We ask what is not working today, because that usually shapes the scope more than the floor plan does.
How to prepare (optional)
- A rough idea of area, or a floor plan if one exists
- The areas you want covered, and any you want excluded
- Access hours and any security, alarm or escort requirements
- Washroom, lunchroom and locker room counts
- Floor types, and any floors you know are a problem
- Your current schedule and what is not working about it
- Who supplies consumables today
- Any audit, lease or customer requirement the cleaning has to satisfy
- 2
Written scope of work
The scope lists each area, the tasks in it, the frequency and who is responsible — including consumables, waste streams, area clearance and anything excluded. If something needs separate assessment, it is named as such rather than absorbed quietly.
- 3
Proposal
Pricing is built from the scope: area, frequency, hours, access, floor types and the level of detail required. You can see which part of the scope is driving the cost, so you can adjust frequency or coverage rather than guess.
- 4
Mobilization & site orientation
Before the first service we set up access and keys, confirm security and alarm procedures, complete your site orientation, agree emergency and reporting rules, and build the site-specific checklist the crew will work to.
- 5
Early review & ongoing check-ins
We review the work with you shortly after start-up, while expectations are still being calibrated, and adjust the schedule where reality differs from the plan. After that a regular check-in keeps the scope current as your building changes.
What your proposal covers
Areas, tasks, frequency and who is responsible
See an example written scope
Every proposal is laid out like this, so you can see what happens, how often, and who owns it.
| Area | Tasks | Frequency | Responsibility |
|---|---|---|---|
| Warehouse floor | Machine sweep or scrub of accessible aisles and open floor | Weekly | ALD |
| Offices | Waste, dusting, vacuum, spot clean glass | 3x per week | ALD |
| Washrooms | Fixtures, touch points, floors, restock consumables | Each service day | ALD |
| Lunchroom | Tables, counters, sink, floors, waste and recycling | Each service day | ALD |
| Loading docks | Sweep aprons, clear debris, wipe bumpers and tracks | Weekly | ALD |
| High-level (periodic) | Detail dusting of accessible ledges and fixture exteriors | Quarterly | ALD |
Tell us about your facility
Send us your space, schedule and cleaning priorities and we will arrange a walkthrough, then prepare a written scope of work.